Privacy Policy

Introduction

Pay 4 Stay ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the Pay 4 Stay application ("the App") and website ("the Website").

Information Collected

Personal Information: When you register for an account or use certain features of the App or Website, we may collect personal information such as your name, email address, phone number, vehicle details, and payment details including billing address.

Usage Information: e may collect information about your interactions with the App or Website, including your IP address, device information, and browsing activity.

Location Information: With your consent, we may collect location information to facilitate parking transactions and provide location-based services.

How we use your data

To provide and maintain the App and Website.
To process payments and facilitate parking transactions.
To communicate with you about your account, transactions, and updates to our services
To personalise your experience and improve our services.
To comply with legal obligations and enforce our terms and policies, as well as our operating partners.

Data Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in providing and improving our services.

We may share your vehicle registration number and information pertaining to your paid parking sessions with third party car park operators, the police and local government agencies for the enforcement of parking charges, penalties, and parking tickets.

We may share aggregated or anonymised data for analytical or research purposes.

We may disclose your information in response to legal requests or to protect our rights, property, or safety.

Data Security

We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Despite our efforts, no security measures are 100% secure, and we cannot guarantee the security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Your Rights

You have the right to access, update, or delete your personal information.
You have the right to opt-out of receiving marketing communications from us.
You may exercise your rights by contacting us using the contact information provided below.

To exercise any of these rights, please contact us at contact@pay4stay.co.uk

Childrens Privacy

The App and the Website are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe that we have inadvertently collected personal information from a child under the age of 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Website or through other appropriate channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@pay4stay.co.uk

By using the Pay 4 Stay App or the Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.